Frequently Asked Questions
Q.Why do you use synthetic trees?
A. i)All our trees carry a ten year guarantee against breakage and twisting
ii)The Tree moulds are designed on a cad system so are completely symmetrical
iii)The Trees are made from polypropylene which is a very light weight durable material
iv)All trees are adjustable either at the time of assembling the saddle or later as the horse changes shape and muscles up through work etc. This is a major benefit to young horses especially, which can change shape many times during their development period.
v)Many of our approved stockists and fitters carry saddle re-templating machines which means that your saddle can be re-templated without delay. Alternatively they can be returned to our factory and can be adjusted there.
Q.What is the benefit of having wool flocked serge panels?
A. Serge is a natural, breathable material and whilst it will absorb moisture and sweat it dries out very quickly allowing the flocking inside to retain its natural softness. It is soft and warm to the horse's back and allows the horse greater freedom of movement through the back and shoulders. Many people see significant changes in their horses shape and movement in a very short period of time.
Q.Is it possible to have my saddle reflocked as you would a conventional saddle?
A.Yes. We use the same high quality flocking as other traditional saddle makers and, because our panels are serge lined, the flocking can also be regulated by a qualified saddler.
Q.How much do your saddles cost?
A. Our prices fall in between full synthetic and all leather quality saddles.
Q.What materials do you use in your saddles?
A. Our saddles are made from a combination of super soft leather hide covering the whole of the outer surface of the saddle and innovative high tech synthetic materials on the underside, which cannot be seen when the saddle is on the horse. This has the benefit of making our saddles lightweight and affordable and extremely comfortable for the horse and rider.
Q.How do I look after my saddle?
A. Our saddles are very easy to maintain. You do NOT need to oil our saddles at all because the leather is already so supple and soft. We recommend using a proprietary cream to feed the leather surface, which should be done approximately every two weeks depending on how often you use your saddle. In between a wipe over with a damp cloth is sufficient to keep your saddle in pristine condition. On our saddles with suede or nubuck seats and kneepads again we recommend just a wipe over with a damp cloth. We do not recommend that you use a wire suede brush on any of our products.
Q.Where can I buy one of your saddles?
A. Ring or email our factory direct and we will advise you of the nearest stockist/fitter in your area.You could also use our dealer locator.
