Quality & Customer Service
Quality is our priority
All of our saddles are hand made in our workshop in Walsall, heart of the Saddle fitting community.
Our experienced and dedicated team are committed to making the best quality of products possible.
All of our products undergo rigorous quality checks before leaving our premises.
Our saddles are supplied with a guarantee of quality for the customer to fill in and return to us. The Treetec trees in all of our saddles are guaranteed for ten years.
Customer services
In our office, Louise heads up our customer service team and is available to help customers with any queries or assistance. Whether it be help choosing a product, helping locate Saddle Company approved fitters, or product aftercare, she will be happy to help.